What's the difference WhatsApp Messenger commonly used with WhatsApp Business? As the name suggests, this standalone platform targets businesspeople, from big companies to SMEs.
Here are some differences between WhatsApp Messenger and WhatsApp Business
1. Differences logo
WhatsApp Business uses capital letters "B" with a typical WhatsApp green background. This logo is different from WhatsApp Messenger with the phone's picture logo.
2. Can use and add home or work phone numbers
Unlike WhatsApp Messenger that uses a mobile phone number, WhatsApp Business can use and add home or work phone numbers even though it is fine to use a mobile number.
However, WhatsApp recommends not to change the mobile number and specify a permanent mobile number.
Using WhatsApp Business and WhatsApp Messenger in the same device can be done, but you have to use different numbers for each one.
3. Can reply to messages automatically
This feature allows businesses to set auto-replies if they get the same questions from consumers. This setting can also be used to send automated messages to welcome new customers. This feature is certainly not found in WhatsApp Messenger aimed personally.
4. Can choose the category of business
In addition to informing company profiles, such as operating hours, official sites, and locations, business people can also choose available business categories.
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